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Housing Resources

What We Do

Front Steps offers various transitional services to restore hope to our clients and assist them with moving from homelessness to permanent housing. These services include Front Steps’ Case Management program.

Front Steps extends its services by partnering with other local nonprofit organizations that provide vital services, including physical and mental health care, legal assistance, and job placement.

What Our Clients Have to Say

For people like me that have a violent criminal record, evictions, bankruptcy, and a history of substance abuse, it’s very hard finding a landlord willing to approve your application, especially in a city like Austin... The housing program at Front Steps has far exceeded my expectation, and I would strongly recommend it to any Veteran experiencing a housing crisis. Thank you to the amazing team of professionals at Front Steps! Today my dog and I finally have a place to call home.

A Grateful Housed Veteran

It’s a humbling experience… I went to a place that was supposed to help, and they did. Sometimes things get in the way of life, but Front Steps was a stepping-stone for me.

Eugene C.

I’m so happy! They (Front Steps) helped me get my own place and everything I need.

Marraco H.

Front Steps has been the backbone in more ways than one. Their strong support in housing has removed so much burden off my shoulders moreover my life. I don’t know where I’d be without this program or staff that has provided such care and commitment to the needs that are required of me.

Keoni K.

Frequently Asked Questions

Is Front Steps still operating and providing housing services to clients?

Absolutely! We have never quit providing our services to any of our clients. We are still a full-functioning non-profit organization dedicated to serving and helping those experiencing homeless within our community.

Is Front Steps still providing shelter services downtown?

Unfortunately, we no longer provide shelter services downtown as of September 30, 2022. We have loved serving at the ARCH for over 25 years. In this new area of development, our growth allows us to expand into affordable and rapid rehousing for our clients as, Front Steps Homes! 

When is one considered homeless?

There are various measures to the word homeless. One is homeless if one lacks housing or a fixed, regular, and adequate nighttime residence. These types range from episodic to transitional or chronic homelessness. One may have a roof temporarily or for the evening and still be homeless. We are here to help and serve those experiencing these circumstances. 

What documents do I need in order to be housed?

To be housed, one must have a valid government-issued driver’s license or Identification Card (ID), birth certificate, and social security card. Our fantastic team is here to help obtain these items for our clients if necessary. 

How long is the housing waitlist?

Although there is typically a waiting list for housing, the wait varies depending on the situation. We follow a coordinated system that allows us to determine the intensity of each individual’s situation. We are here to serve and help

How can I volunteer or help?

You can help Front Steps’ mission of serving those in need by dedicating your time, donation, or support to help our clients in need. 

We would love to hear from you.

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Corporate Office

Address: 4507 North Interstate 35, Austin, Texas 78722
Phone: (512) 696-1484