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Permanent Supportive Housing Program

Permanent Supportive Housing

Our Permanent Supportive Housing (PSH) provides long-term housing with ongoing case management for clients leaving the streets/shelters and not yet able to be fully independent. Permanent supportive housing is a proven solution to homelessness for the most vulnerable, chronically-homeless people– pairing housing with case management and supportive services. The PSH model is evidence-based and has proven the cost/benefit of providing housing and reducing the negative consequences of drug/alcohol use.

Unlike other systems, this model promotes housing first rather than requiring that clients solve their problems with substance abuse, mental illness, and poverty while they are still homeless. The primary goal of PSH case management is to ensure clients remain housed and do not return to homelessness. Other goals include increasing income, developing self-care skills in the areas of mental and physical health, developing positive relationships, and becoming an active and contributing member of a community.

Who is Eligible?

  • Households must meet the HUD definition of homelessness  
  • One adult or child member of the household must have a disability

How to Enroll?

To obtain PHS you need to complete a coordinated assessment to get on a centralized prioritization list for services.

Complete a coordinated by contact the following: 

Sunrise Navigation Center

Address: 4430 Menchaca Road

Phone Number: 512-522-1097

Hours: Monday-Friday, 9 a.m. to 1 p.m.

Downtown Austin Community Court (DACC)

Address: 505 Barton Springs Road, First floor

Phone Number: 512-974-4879

Hours: Wednesday, 12-4 p.m.

First Baptist Church

Address: 901 Trinity St

Phone Number: 512-476-2625

Hours: Monday-Friday, by appointment only. Call ahead to request in-person or phone appointment.

Salvation Army

Phone Number: (512) 476-1111

Address: 501 E 8th Street, Austin, TX 78701

Hours:  Monday, Wednesday, Thursday, Friday 9 a.m.-4 p.m., Tuesday 9 a.m.-11a.m/ 2 p.m.-4p.m.

Caritas of Austin (By Phone Only)

Phone Number: 512-472-4135

Hours:  Monday, Wednesday, Thursday 8 a.m.-4 p.m., Tuesday 8 a.m.-6 p.m., Friday 8 a.m.-10 a.m.

If you have questions about the coordinated assessment please visit our FAQ. 

We would love to hear from you.

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